Comments on: Imperial Hotel

By: Mary

Mary — Fri, 16 Nov 2012 23:02:36 +0000

Positive:
Room was very clean and well provisioned. Bathrooms were spacious and had great hot water.
Negative:
I was the victim of an airline overbooking and arrived a day late so my room rate was raised by 500dkk. The hotel said this was entirely controlled by booking.com and was not their responsibility. The room rate was not increased for other people who booked direct with the hotel. The hotel was downright rude about it and I’m not sure whose fault this was but it definitely infuriated me.

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By: Thomas

Thomas — Sun, 11 Nov 2012 18:08:55 +0000

Positive:
The room was clean and not cramped. They were friendly and took care of every need we had.

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By: Tom

Tom — Sun, 14 Oct 2012 00:49:25 +0000

Positive:
The hotel was situated in a convenient area, close to the bus lines, Tivoli and pedestrian shopping streets. Acessible for the disabled.
Negative:
Everything we encountered in Denmark was expensive. The Imperial certainly kept that situation alive – $8 usd for a cup of coffee! Elevators are extremely small, but manageable if you take two trips.

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By: Lori

Lori — Fri, 12 Oct 2012 04:26:41 +0000

Positive:
I lost my phone at a taxi which was collected afterwards with help of the reception. Most of them are quite friendly and helpful

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By: Kevin

Kevin — Thu, 20 Sep 2012 11:21:32 +0000

Positive:
Good proximity to shops & city centre.Good restuarant& bar service ,incl “happy hour.Suggest this is extended to 6pm to facilitate early pre- dinner drinks , followed by dinner option from 7pm. We were also given a room upgrade on our request. This made our stay very memorable & enjoyable.
Negative:
Too skimpy on tea/coffee in our room. We had to request more from reception

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By: Pablo

Pablo — Wed, 29 Aug 2012 06:25:25 +0000

Positive:
Clean room.
Negative:
Bed too soft and two single beds joined into one double makes for a sliding bed…

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By: Thomas

Thomas — Tue, 21 Aug 2012 00:02:58 +0000

Negative:
extremely noisy

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By: Lars

Lars — Mon, 23 Jul 2012 09:09:23 +0000

Positive:
Very good room and location

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By: William

William — Mon, 23 Jul 2012 04:21:00 +0000

Positive:
Very close to all amenities including tivoli gardens and rail stations and city centre
Negative:
Only problem we encountered was with the A/C which only seemed to work sporadically but did not matter too much in early May

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